All New Products Comes With Standard 2 Year Warranty (Selected Skywatcher, Kowa, Simmons Optics, ZWO & Vanguard 1 Year Warranty) Transferable Warranty That Any Product Will Be Free From Material Or Manufacturer Defect Within 2 Year From Date Of Purchase. This Manufacturer Defect Cover only Purchase From Optical Universe Scientific Instrument Retail Store. Lifetime Warranty Buyer Will Bear Shipping Cost To Manufacturer After 2nd Year. Lunt Solar System And Lunt Engineering Instrument Comes With 5 Years Warranty
International Warranty Is Defined As Warranty For Products Is Valid At All Countries That Is Selling Levenhuk Brand When Purchased From Us. We Also Accept Warranty For Products Purchase Oversea (Service & Shipping Fee To Manufacturer Applies For Oversea Levenhuk Product Purchase)
All Demo/Used Unit Comes With Standard 30-90 Days Warranty
All Item Return For Warranty Will Require RMA Number With A Brief Detail Of List Of Problem/Defects Experienced By Our Buyer. All Our Product Will Be Examined And Repaired Within 30 Calander Days, But Any Delay That Occured Will Be Informed To Buyer.
The Warranty Covers Repair Or Replacement Of Product With Similar Performance If The Current Product Is Unrepairable Or No Longer In Production.
Note regarding binocular optical alignment: Binoculars are very reliable products. If binocular is delivered with optics correctly aligned (collimated) it will remain that way for many years, unless it receives an impact. All Binoculars are covered for manufacturing faults for two years but optical misalignment resulting from an impact is not covered so we strongly recommend you check for this within fourteen days of receiving the binocular. After fourteen days we will not replace or refund a binocular for optical misalignment but we will happily quote for, then arrange, a repair.
Optical Universe Scientific Instrument Warranty Does Not Cover In Anyway The Consequences Of Lost Of Profit, General, Special, Direct And Indirect Consequences Due To Instrument Failure.
Buyer Must Prepaid The Shipment Cost For Return Of Product Unless Otherwise Specified.
International Warranty For Levenhuk Valid Worldwide At
- United States Of America
- United Kingdom
- Czech Republic
Optical Universe Reserve The Right To Examine And Decision Of Item If It Is Covered By Manufacturer Warranty. Item That Will Void Warranty Includes
- Unauthorized Repair/Modification
- Improper Usage
- Physical Damage Due To Incident (i.e. Drops/Excessive Force Applied)
- Electrical Current Surge (Computerized Telescope/Electronics)
- Improper Assembly
- Usage Exceed Item's Specification (i.e, Overloading, Straining)
Warranty Does Not Cover
- Cosmetic Damage/Deterioration
- Scratches On Optical Component/Cover
- Wear & Tear
- Fungal Growth On Optics
- Damage To Disposable Items - LED, Bulbs Etc